Display of CQC rating

Closed 13 Oct 2014

Opened 15 Sep 2014


  • The Care Act 2014 gives CQC the power to carry out performance assessments of providers of Health and Social Care services. These assessments of quality will be summarised in the form of a rating


  • Ratings will provide patients and service users with a clear statement of the quality of care provided and will provide an incentive to providers to improve the quality of care.


  • It is important that these ratings are made available as widely as possible. If the public are not aware of a provider’s rating, then it is not fully serving its purpose in making clear how well that provider is delivering its services.


  • This consultation document sets out our proposal for addressing this issue through regulations.

Why We Are Consulting

The intention of ratings is to provide the public with clear summary of  how well their local hospital, GP or social care providerr is doing. However, the power of the rating its diminished if providers are not open and honest about the rating they have received from CQC. This is why we want to make it a legal requirement on providers to display their rating.


Our proposals will help people who use services, their families and carers to make informed choices about where they are treated and they will be able to see how well a provider is doing when they walk through the doors.


  • Voluntary groups
  • Community groups
  • Charities
  • GPs
  • Managers
  • Commissioners
  • Directors of Public Health
  • Responsible Officers
  • Foundation Trusts
  • NHS Commissioning Board
  • Clinical Commissioning Groups
  • Local authority
  • Social care provider
  • Directors of Adult Social Care Services
  • Members of the public
  • Patients
  • Patients
  • Carers
  • Service users


  • Primary care
  • Mental health
  • End of life care
  • Maternity services
  • Adult social care
  • Commissioning
  • Accountability
  • Health scrutiny
  • Clinical Governance
  • Performers Lists
  • Regulation